Articles tagged with call transcriptions:

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5 Common Call Transcription Use Cases (+ A Transcription Solution)

January 10, 2023

Call transcription is the key to unlocking real-time insights that can elevate your business.Call transcription tools take customer phone call recordings, turn them into written text, and deliver …

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How to Transcribe a Phone Call: A Handy Guide

December 13, 2022

Call center agents are often flooded with thousands of customer phone calls every day.With so many incoming calls and different customer queries, trying to analyze every phone conversation right…

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